Recommended Reading

Sales

• Endless Referrals by Bob Burg

• High Trust Selling by Todd Duncan

• How to Become a Rainmaker by Jeffery J. Fox

• How I Raised Myself from Failure to Success by Frank Bettger

• Selling the Invisible by Harry Beckwith

• Swim with the Sharks without Being Eaten Alive by Harvey B. Mackay

• The Greatest Salesman in the World by Og Mandino

• The Little Red Book of Selling by Jeffrey Gitomer

• The Sale by Don Hutson

  Leadership

• Developing the Leader within You by John C. Maxwell

• The Five Levels of Leadership by John C. Maxwell

• Leadership by the Book by Ken Blanchard

• Leadership Gold by John C. Maxwell

• The 21 Irrefutable Laws of Leadership by John C. Maxwell

• The 5 Temptations of a CEO by Patrick M. Lencioni

• The Leadership Challenge by James M. Kouzes and Barry Z. Posner

• The Servant by James C. Hunter

• The Significance Principle by Les Carter and Jim Underwood

• The Traveler’s Gift by Andy Andrews

• The Ultimate Gift by Jim Stovall

• You Don’t Need a Title to be a Leader by Mark Sanborn

Management

• First, Break All the Rules by Marcus Buckingham and Curt Coffman

• Gung Ho! by Ken Blanchard

• The 17 Indispensable Laws of Teamwork by John C. Maxwell

• The 5 Dysfunctions of a Team by Patrick M. Lencioni

• The Ideal Team Player by Patrick M. Lencioni

• The One Minute Manager by Ken Blanchard

Career Transition

• Decision Making and The Will of God by Garry Friesen and J. Robin Maxson

• Finishing Well by Bob Buford

• Halftime by Bob Buford

Customer Service

• Customer Service is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer

• Eat Mor Chikin by S. Truett Cathy

• Fish! by Stephen C. Lundin, Harry Paul and John Christensen

• How to Win Customers and Keep Them for Life by Michael LeBoeuf

• Inside the Magic Kingdom by Tom Connellan

• Raving Fans by Ken Blanchard

• The Fred Factor by Mark Sanborn

Communication and Personal Growth

• 7 Habits of Highly Effective People by Stephen Covey

• How to Win Friends and Influence People by Dale Carnegie

• Now, Discover Your Strengths by Marcus Buckingham and Donald O. Clifton

• The Slight Edge by Jeff Olson

• Think and Grow Rich by Napoleon Hill

• The Purpose Driven Life by Rick Warren

• The Happiness Advantage by Shawn Anchor

• The Truth about Employee Engagement by Patrick M. Lencioni

Change

• Blink by Malcolm Gladwell

• Leading Change by John P. Kotter

• Our Iceberg is Melting by John P. Kotter

• Sacred Cows Make the Best Burgers by Robert Kriegel and David Brandt

• The Tipping Point by Malcolm Gladwell

• Who Moved My Cheese? by Spencer Johnson

Organizational Development

• Built to Last by Jim Collins and Jerry I. Porras

• Execution by Larry Bossidy, Ram Charan and Charles Burck

• Good to Great by Jim Collins

• Making Strategy Work by Lawrence G. Hrebiniak

• Managing by Values by Ken Blanchard

• The E-Myth Revisited by Michael E. Gerber